Overview
Horizon Bridge Behavioral Therapy (“Company,” “we,” “us,” or “our”) offers an SMS/text messaging program to provide appointment reminders, scheduling updates, and important service-related communications to our clients and their families. By opting in to our text messaging program, you agree to the terms outlined below.
Consent and Opt-In
By providing your mobile phone number and opting in, you consent to receive text messages from Horizon Bridge Behavioral Therapy. Consent is not required as a condition of purchasing any goods or services. You may opt in by completing a consent form at intake, replying START to a message from us, or providing verbal or written consent to our staff.
Message Frequency
Message frequency varies based on your service schedule and communication preferences. You may receive messages related to appointment reminders and confirmations, schedule changes or cancellations, intake and onboarding information, important service updates, and responses to your inquiries.
Opting Out
You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from our program unless you opt in again. Opting out of text messages will not affect your ability to receive services from Horizon Bridge Behavioral Therapy.
Help
For help or questions about our text messaging program, reply HELP to any message or contact us at +1 (952) 479-0372 or info@horizonbridgeaba.com.
Carriers Supported
Our text messaging program is supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. Information collected through our text messaging program is used solely for the purposes described in this policy and in accordance with our Notice of Privacy Practices. We do not sell, rent, or share your mobile phone number or any personal information collected through this program with third parties for their marketing purposes.
No Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Terms and Conditions
Message and data rates may apply depending on your mobile carrier plan. Horizon Bridge Behavioral Therapy is not responsible for any charges incurred from your carrier as a result of receiving text messages from us. We are not liable for any delays in sending or receiving text messages, as delivery is subject to effective transmission from your network operator.
Contact Us
If you have any questions about this SMS & Text Messaging Policy, please contact us:
Horizon Bridge Behavioral Therapy
1401 American Blvd E, Suite 8
Minneapolis, MN 55425
Phone: +1 (952) 479-0372
Email: info@horizonbridgeaba.com
